Mod Questions

How do I contact you?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Where are your older mods?

If I’ve pulled a mod, it means that I no longer want to provide support for it. Or, I have plans to significantly update it.
I tried to access a file and the link is broken.

[update 5 November 2023] I swapped from Squarespace to Shopify.

If you purchased your paid mod from the shop before 2 November 2023 pop in my DMs with your old receipt and I'll get you an updated download link.

If the mod you downloaded was free, feel free to grab it from the new shop. Apologies for the trouble here. 

If you're still having trouble DM me on discord and I’ll get a new link for you ♥

If you've purchased from the shop after the Squarespace swap, links are only good for 5 downloads.

I installed a mod and it is broken

If it's an old mod, try running it through the TexTools updater first. Otherwise, you’ll likely need one, or more, of the following dependencies:

If you have everything installed, the mod might genuinely be broken. It happens. Pop into the Discord and post a ticket.

Why no hat support?

Curly hair models, in general, tend to require a lot of extra polys to support the curls. To add hat support would be reducing the poly count and I'm unwilling to make this trade-off. 
Will you ever make lala mods?

Probably not.

What does m/f hamerv mean?

Masc and/or femme models.

Hyur, au ra, miqo’te, elezen, roegadyn, and viera races supported.

As a note: bibo+ races (or talls) are hamerv. And tbse races are hamev.
How do I actually use your mods?

I recommend using Penumbra (and Glamourer) to install your mods, as it won’t break the items for other players.

You can get a complete setup guide from Penumbra and Glamourer here: https://reniguide.info/#toc
Do you do edits if a mod doesn't fit my character?

Absolutely!

If it’s an accessory mod that doesn’t fit quite right, or you need a face swap for a sculpt, DM me on discord. Please include some details about your character (race, face number, etc.), and your receipt if it’s for something you purchased.

Anything else likely falls into commission territory. I'll post in the discord when commissions are open. 

Mod-making Questions

What programs do you use to make your models?

I typically use Blender 3.6 LTS, Procreate for iPad, Photoshop CC 2025, and Substance Painter CC 2025.

And then I cry when the subscription bill hits my wallet.
Are there any tutorials you recommend for getting started?

I highly recommend you learn the basics of 3D modeling from professional modelers. Then fill in the gaps with XIV specific tools after.

Otherwise, you’ll likely be making some things harder on yourself than they need to be (I learned this from experience lol).
How do you create your textures?

These days, I use Substance Painter for all my textures and then I fine tune them in Photoshop. You can import any 3D model into Substance and then paint on top of it.

You’ll likely want a tutorial: https://youtu.be/uBgdLmvK_U8

There are a ton of ways to make custom textures, but Substance is the easiest for me to understand.

Before Substance I used Marvelous Designer for clothing textures and Photoshop for everything else.
I want to get started quickly! What’s the easiest mod to create?

Without any prior skill, probably a model edit — like a removal of a visually unappealing piece of a model— or, a vanilla mashup — the combination of 2-3 models (through the removal of visually unappealing pieces).

If you have some pre-existing Photoshop, or Procreate, skill, makeup or skin textures for SURE. It’s a short leap from Photoshop to Substance Painter (one of the few benefits of using adobe stuff). If I had known that in 2020, I would’ve started there.
I don’t have a lot of money. what should I start with?

Blender, for sure. It’s pretty all inclusive, especially if you’re using a later version. Grab it from Steam and you’ll get the necessary updates without having to manually install everything.

From there you can play around with any model you have an fbx for. You can even paint textures in Blender. Just be sure to use an LTS version with in-game stuff.